Carol Chong – 2022 SG Silent Hero

3 September 2022  •  3 mins read

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Carol Chong Kwai Lan
Compassionate Foreigner Winner – 2022
Nominated by: Ravethi Achutan

Already in her senior years, Mrs Carol Chong Kwai Lan, 70, used to help with administrative duties at her husband’s business. However, she had a yearning to spend her retirement years meaningfully and in 2017, she decided to volunteer with Sree Narayana Mission (SNM) (Singapore).

Carol also had her own difficulties – in 2021 she broke her wrist from a fall and had to undergo rehabilitation. This year, she also started experiencing occasional pain in her Achilles’ heel, making it difficult for her to walk. But she was undaunted and continued volunteering with the Mission.
When the Covid-19 pandemic came and non-essential physical volunteering had to be suspended, she enquired if there were any other ways, she could help. Last year, she started helping as a Phone Befriender, making a phone call to two seniors once every fortnight to provide emotional support. When the COVID-19 restrictions eased this year, Carol promptly returned to the Mission to continue her good work.

To date, Carol has completed about 100 sessions of morning therapy exercises, 50 sessions of arts and craft and 30 phone calls to seniors between 2017 to 2022. Her selfless actions have made a difference to around 30 seniors.

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Mrs Carol Chong Kwai Lan was nominated for the “Compassionate Foreigner” Category for the SSH Awards 2022. She was the selected winner and received award from Guest of Honour: Mr. Edwin Tong – Minister for Culture, Community and Youth & Second Minister for Lawat Shangri-La Hotel on 27th August 2022.

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Other 2022 Silent Heroes

Sharon Khoo Kwee Lan – Heart of Humanity Category Winner
Owen Tan Ka Churn – Inspiring Youth Category Winner
Derek Ong Chee Beng – Outstanding Adult Category Winner

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Singapore Silent Heroes


The Silent Heroes Award Presentation is an annual ceremony organised by CAS – Civilians Association (Singapore). The aim of the award is to recognise ordinary, everyday Singaporeans and permanent residents for their extraordinary humanity and compassion towards people, causes, and missions.

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Recognising humanity with an award that expresses gratitude of our society for their kindness towards fellow individuals, families, community and environment. Through this award, we look forward to inspiring more to become Silent Heroes. Someday soon, everyone shall be a Silent Hero, not only in Singapore but globally.